![]() ![]() “We’ve looked at a lot of fintech companies in the space, and think Taptap’s team and community-led approach are best in class. ![]() Whereas the World Bank predicted a 25% decline in remittances since the onset of COVID, Taptap has seen more than 8x growth during this time, the team has more than doubled to 100+ with an additional 13 receive markets launched, including Bangladesh, Cameroon, DRC, Ethiopia, Kenya, Madagascar, Morocco, Nepal, Nigeria, Pakistan, Republic of the Congo, Sri Lanka, and Vietnam beyond those previously offered: Côte d’Ivoire, Ghana, Guinea, Mali, Senegal, and Zambia. Reflecting this need, there has been an acceleration of the shift to simple, digital, mobile solutions. “We’re committed to reducing global inequality by providing accessible, usable financial tools to individuals who need them most.” “With the pandemic pushing more than a hundred million people into extreme poverty and countless others into economic hardship, the importance of capital and the ease of moving it where it’s most needed has rarely been greater,” said Michael Faye, co-founder and CEO of Taptap Send. The importance has never been greater: COVID has not only had a devastating impact on many recipient communities but also made traditional box-store solutions even more challenging to access. Taptap Send is building products to capture this opportunity, providing senders peace of mind with a secure, affordable solution, and recipients with an accessible, convenient way to receive this capital. Connecting more than a billion people to the financial grid for the first time, mobile money allows more people to be reached more quickly, securely, and efficiently than ever before. The mobile money revolution has also changed the limits of what is possible with cross border flows, particularly in frontier markets. Informal remittances are estimated to be almost as large as those through formal channels: more than 7x since 2002. The formal $540 billion remittance market is the largest source of capital for low and middle-income countries, surpassing foreign direct investment and official development assistance combined. The new capital will allow the team to expand to different diaspora communities, invest in product development, and hire new talent to improve service quality. The company enables remittances for some of the most underserved markets globally. ![]() Taptap Send provides individuals with a simple, convenient platform to instantly send cross-border payments without a fee. Taptap Send’s total funding now exceeds $80 million. We are committed to addressing any issues and resolving them to the best of our ability.Taptap Send, a community-focused cross-border financial platform, recently announced a $65 million Series B funding round led by Spark Capital, with participation from Unbound and previous leads Reid Hoffman and Canaan Partners, along with Slow Ventures, Breyer Capital, Wamda Capital, Flourish Ventures, and additional investors from the Middle East, Africa, Asia, and Latin America. If you have any further concerns or would like to discuss your specific situation in more detail, we encourage you to reach out to our customer support team. We understand your frustration at not receiving a detailed explanation, and we apologize for any confusion or inconvenience caused. We strive to provide reliable service, and in the event of a failure, we work diligently with our partners to rectify the situation promptly. ![]() Technical issues can sometimes arise, leading to unexpected failures. Regarding the transfer failure and the lack of explanation, we apologize for any inconvenience caused. By verifying the identity of our users we maintain a secure environment. This is a regulatory requirement for Taptap Send and is aimed at ensuring the safety of our services and preventing money laundering. In some cases, we may request proof of the source of funds being transferred. While we cannot disclose the specific reason for a decision that affects our platform's security, please rest assured that we always prioritize the safety of our users. We want to assure you that the security and safety of our platform are of utmost importance to us. Dear Tom, We are sorry that you had a negative experience with Taptap Send. ![]()
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